Oversee an in-house CRM system's end-to-end development and implementation, ensuring alignment with business strategy and customer experience goals. Experience: * Define and manage project scope, timelines, and milestones, utilizing Agile and Hybrid methodologies to drive efficiency and adaptability. * Manage project budgets, ensuring cost-effective solutions and resource optimization. * Lead a joint team of internal employees and external vendor resources, ensuring seamless collaboration and delivery. * Optimize project processes, enhancing execution efficiency and adherence to best practices. * Manage data migration and API integrations to enhance system functionality. * Utilize Jira and Confluence for planning, tracking progress, and maintaining project documentation. * Drive risk management and issue resolution, ensuring project delivery meets quality standards and security requirements. * Collaborate with senior leadership and stakeholders, providing C-level reporting.

Accountable for the successful delivery of software projects, ensuring they meet organizational goals, are completed within defined timelines and budgets, and satisfy the needs and expectations of customers (Real Estate, Health Care) Experience: • Developing project plans, outlining tasks, dependencies, and deliverables, and tracked their progress; • Working closely with the customer team, interacted with client representatives at various levels, managing their expectations; • Forming and building the project team from scratch, ensuring the right talent acquisition for successful project execution; • Developing and documenting project execution processes, ensuring consistency and adherence to company standards • Collaboration with cross-functional teams to identify and address project challenges and ensure timely delivery; • Conducting a thorough assessment of change requests, evaluating their feasibility and estimations in terms of effort and duration; • Facilitating and leading all Scrum ceremonies to optimize delivery and bring higher performance, establishing effective collaboration.

Accountable for management of project to assigned customers, analyzing the customer’s requirements, delivering and implementing Diebold Nixdorf solution for banks and retail companies according to the guidelines • Defining of the project plan and budget; • Scheduling all project activities; • Defining and deploying project organization and governance including work streams, responsibilities, advisory board and steering committees; • Ensuring project realization in terms of project scope, time, costs and quality; • Managing the change control process; • Driving and controlling the project P&L including financial forecasting; • Reporting the status and profitability of the project and escalating delta's to higher management and to the customer; • Establishing trustworthy relations with key stakeholders on operational level; • Instructing, coaching and developing team members and providing input to performance reviews.

Custom software development project management: Accountable for managing the entire scope of a project, from prioritization to delivery. Responsible for getting to the crux of our clients’ needs, creating realistic project plans and ensuring delivery on time and within budget. Experience: * Handling projects with budget up to $3,000,000 for commercial banks (Home banking) , telecom and government companies including foreign companies (Egypt, Vietnam) * management of internal and external systems/application development projects within assigned areas from inception to successful implementation; • Developing the project plan including tasks, duration, dependencies and key milestones. Identified critical path items and formulated contingency plans • Define project objectives, scope, and level of effort • Ensures a good working relationship between the project team, internal resources, vendors and other organizations • Holding internal and external meetings on progress .

Managed implementation, gap analysis, development and integration projects throughout the entire project life cycle, including project initiation/proposals, project delivery, business liaison / stakeholder management, post implementation review and project close out / handover. Experience: • Handling projects with budget up to $6,000,000 and duration up to 1.5 year mainly for commercial banks (Russian banks from TOP 10 to TOP 500, captive banks, branches of international banks in Russia, Mongolian, Vietnamese and Indonesian banks) • Leading projects of implementation various banking product such as Payments, Money Transfer, Loans, Credit cards, Deposits, Financial and Money markets, AML, Debt Collection • Setting budgets and agreeing project time scales and deadlines with clients. • Holding internal and external meetings on progress . • Single point of contact for all communications between the customer and Company. • Managing staff to ensure that all milestones are achieved within the agreed time frames. • Ensuring effective quality control processes are in place to monitor deliverables produced. • Maintaining client relationships. • Responsible for identifying, analyzing, measuring and managing project risks. • Assisting the technical team in their design and development tasks. • Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources. • Allocating and managing technical staff of up to 100 Analysts, Development Engineers, QA and Implementation specialists in up to 10 distributed scrum teams • Leading several projects of different size at the same time, up to 10 projects simultaneously

Led implementation project of Microsoft Dynamics NAV on the stage of UAT and go-live preparation for a hotels network management company to sucsessful closure

Managed cross-functional teams across the product development life cycle to deliver online analytical solution for Moscow Govrnment Department and web portal integrated with social media, SEO, content management, and publications for one of the Ministries of the government of Russian Federation

Managed customization and implementation of SAP FI, HR and Payroll in 5 universities across Russia Experience: • Managing development and delivery of new SAP module for Education management • Reporting to senior management of universities on project status • Keeping accurate administrative records of expenditure, accounting, costing and billing • Developing the project plan including tasks, duration, dependencies and key milestones. Identifying critical path items and formulating contingency plans • Supervision of a project team of up to 10 people. • Driving projects from Initiation to Realization phases using ASAP methodology

Oversaw all IT and telecommunications services Experience: • Designing, development, and implementation of new functionality of corporate ERP system (Microsoft Dynamics NAV including Finances, Purchases and Sales, Logistics, Warehouse) • Leading team of 6 IT specialist • Coordinating setup and configuring company network, computers and software • Supervising creation and maintain company websites • Provision of Help Desk support • Introducing new standards, procedures and policies in IT for company owners • Implementing business process improvement

Responsible for management of implementation project of Microsoft Dynamics NAV from customer side for Chemical Manufacturing, Wholesale and Retail trade and Real Estate Rent businesses Experience: • Leading implementation of Microsoft Dynamics NAV functionality include: Finances, Purchases and Sales, Retail, Services sale, Warehouse management, Manufacturing, Cost management • Writing test-cases and coordinating acceptance testing • Writing user guides and training users • Developing relationships with Vendors

Responsible for leading implementation of Microsoft Dynamics NAV functionality include: Finances, Purchases and Sales, Retail, Warehouse management, Manufacturing, Capacity planning

Responsible for all IT and telecommunications services

Responsible for gathering requirements from business users and task definition for developers

Applied Mathematics, Mathematical modeling in Physics and Economy

PMI, Project management

EPAM

EPAM, Project management

EPAM, AI

Big Data School, Data Science

CROC, Data Science

Bonnie & Slide

Spider management technology, Project management

Spider management technology, Project management

Pearson, English

Microsoft Business Solution, Microsoft Dynamics NAV