- Analysing software requirements. - Testing Veeam Backup&Replication (NAS backup and Object Storage backup features). - Communicating with other participants of the product development process (developers, project leaders, product managers, support engineers). - Evaluating test results, maintaining bugs database, checking bug fixes. - Working with customer's issues - reproducing them on QA lab, creating a bug or workaround, checking bug fixes or workaround on QA lab. - Monitoring the results of autotests, spot infrastructure or product problems in a timely manner.

- Analysing software requirements. - Testing Veeam Backup&Replication (NAS backup and Object Storage backup features). - Communicating with other participants of the product development process. - Evaluating test results, maintaining bugs database, checking bug fixes.

In the position of supervisor: - Acting as a team leader for a group of newbie operators; - Conducting internships for newbies; - group and individual calls with operators; - reporting, payment reconciliations; Operator position: - Receiving incoming calls - Advising customers on issues related to banking products - Drawing up claims, - Working with objections, - Training clients to be self-sufficient

- HR management for 8 companies of the corporation (total headcount - about 250 people, areas of activity - restaurant, corporate tourism, ticket operator, contact center), including remote units (Kazan, Tver, Yekaterinburg); - recruitment of personnel in all companies of the corporation, 10-15 closed vacancies per month; - maintenance of the medical insurance section: assignment of new employees, dismissal of dismissed employees, communication with the insurance company; - Maintaining the "Occupational Safety" section: keeping occupational safety and health logs; - participation in building and maintaining the system of employee adaptation - welcome-trainings, induction plans, interviews with new employees and their mentors and managers; - Participation in the preparation of corporate holidays; - participation in the formation and support of corporate culture - information blog, congratulations to employees, etc.

Maintaining all areas of Human Resources department work: - HR management in full (4 legal entities, total staff - 80 people); - Selection of employees of different levels; - Organization of corporate events; - Solving administrative issues related to the work of the company's employees.

Maintaining all areas of Human Resources department work: - HR management in full (4 legal entities, total staff - 80 people); - Selection of employees of different levels; - Organization of corporate events; - Solving administrative issues related to the work of the company's employees.

- search and recruitment of employees (10-14 closed vacancies per month); - conducting interviews; - training of new employees; - certification of employees; - conducting professional development trainings; - personnel management (hiring, dismissal, vacations, transfers, keeping time sheets), working with 1C Salary and Personnel Management, 1C Accounting; - accounting and sending correspondence; - ordering of stationery; - receiving telephone calls, working with office equipment.

sociology/informatics in sociology, diploma/specialist

Lingoda , B2.2

Skyeng, upper-intermediate level

Language Link, upper-intermediate level