• Developed procedures according to SOX 404 Information Systems Audit Guidelines for compliance • Implemented Strategic Information Security planning • Developed IT security budget and ensured operations meet approved budget level • Prepared and executed an IT security strategy that reduced administrative costs • Successfully delivered several high-profile IT security projects, with budgets ranging as high as $1M. • Participated in different Committees as an IT Expert

• Drafted and implemented strategic plans with goals of growing revenues • Manage operations, deployments and systems development. Identify and implement all infrastructures. • Handle all the outsourcing and internal projects. • Prepared and executed an strategy that reduced administrative costs • Developed and managed the organizations purchasing policies, procedures, standards, and strategies in order to ensure process • Organized and control daily, weekly, monthly, quarterly and annual sales. • Evaluate the employees, including performance (KPI, 360°) • Prepared sale contracts for IT equipment and services. • Wrote and presented business case and marketing requirements document to the executive team. • Executed sales programs, including cold calling, qualifying, and networking • Successfully delivered several high-profile IT projects, with budgets ranging as high as $700K

• Led the development and implementation of Smart Warehouse best practice product management and requirements structure resulting in reduced development time, lower costs and increase in client satisfaction. • Developed and implemented warehouse inventory schedule and strategies • Developed and managed the organizations merchandising policies, procedures, standards, and strategies. • Developed and managed the organizations purchasing policies, procedures, standards, and strategies in order to ensure process • Developed and managed the proposal, bidding, and negotiation process while adhering to applicable legal standards and codes of ethical conduct • Developed and measured key performance indicators to determine and improve the effectiveness of the purchasing function • Recommended on optimal transportation modes, routing, equipment, or frequency. • Analyzed the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers. • Developed sales increase mechanisms

• Successfully worked with audit department and data warehouse IT staff to design and implement a new fraud detection reporting solution • Prepared proposal forms for Bankers Blanket Bond Insurance (BBB) and Directors & Officers Liability (D&O) • Organized and participated in activities related to the return of previously lost assets • Developed procedures according checking the creditworthiness of counterparties, the implementation of verification measures, in relation to the management and founders of the contractors, for the presence of discreditable information • Developed procedures according to ISO 27000 Information Systems Audit Guidelines for compliance • Developed Operational risk management policies and procedures • Introduced Basel II Operational Risk management system

• Developed and implemented cash and fixed assets inventory schedule and strategies • Developed of corporate regulatory documents regulating the work of anti-fraud in the Company • Developed procedures according to ISO 27000 Information Systems Audit Guidelines for compliance • Implemented Strategic Information Security planning • Participated in different Committees as an IT Expert

• Implemented network security design according to BDO standards • Successfully delivered several high-profile software projects, with budgets ranging as high as $800K. • Participated in different projects as an IT Auditor • Developed procedures according to BDO International Information Systems Audit Guidelines for compliance

• Provided IT advisory services to the company’s international and local clients • Created data center design and implementation • Conducted consultations and instructions on the implemented projects (Tatever ropeway) • Monitored and managed all IT related contracts, negotiated and developed payment schedules, prepared completion reports • Defined network infrastructure budget, developed RFPs, ToRs, overviewed the overall procurement process

• Supervised 25 staff members (system and security administrators) • Developed network operations budget and ensured that operations meet approved budget level • Prepared and executed an IT strategy that reduced administrative costs • Implemented network security design according to international standards (COBIT, ISO,BS)

• Created and maintained Online Armenian Credit System & Network • Managed the “ACRA Software” Development Life Cycle (SDLC) • Instituted new network infrastructure that improved system efficiency and dependability • Created data center design and implementation • Developed IT security policies and procedures • Developed testing methods and organization of testing of internally produced or acquired automatic systems/applications, corrected technological deficiencies and further enhanced the systems

• Administered and maintained the company’s servers and network • Developed automated back-up system • Developed user’s manuals, guidelines and other documentation for proper running of information systems of the USAID • Created and maintained the corporate web sites of all the projects

• Draft and implemented strategic plans with goals of growing revenues • Executed sales programs, including cold calling, qualifying, and networking • Prepared sale contracts for IT equipment • Wrote and presented business case and marketing requirements document to the executive team

Computer Science and Control Systems

Economics and Management

Check Point Technologies, Israel, Tel Aviv

Barcelona State University, Risk Manager

Central Bank of Armenia, Head of Internal Audit Service

Cisco, Cisco Certified Network Professional

Cisco, Cisco Certified Network Associate