Market development including building Sales Strategy in accordance with corporate rules and policies, interaction with Sales Force and support of Sales Force. Building and control over marketing and contests programs. Improve the operational systems, processes and policies in support of Company’s mission -- specifically, support better management reporting, information flow and management, business process and organizational planning, support customer service standards and level of customer’s satisfaction. Managing and increasing the effectiveness and efficiency of Sales Development, Marketing and Operational  Services (Warehouse, Customer Service, Customs, HR, IT and Finance) through improvements to each function as well as coordination and communication between support and business functions. Long-term planning, including an initiative geared toward market growth and operational excellence. Interaction with Sales Force, develop, train and support of Sales Force, play active role in holding Sales Force meetings and events. Implement educational strategy in order to be in line with corporate requirements. Organization of an effective system of inventory control including forecasting, product order, shipments, customs clearance and warehousing. Overall financial management, planning, systems and controls. Development and management of annual and long term budgets of the company. Monthly and Quarterly assessments and forecasts of organization's financial performance against budget, financial and operational goals. Oversee short and long-term financial and managerial reporting. Communication with state and regulatory bodies, auditors, vendors, public organizations. Payroll and benefits management in accordance with company’s rules. Organization of fiscal documents. Recruitment, Supervision and coach the employees, Team building. Achievements Best Company in Armenia for Women Enterpreneurs 2017 Best Digital Marketing SEO and FB growth in EU 2015 European Cup for achieving Best business Parameters within EU 2014 N1 market within Mary Kay Inc. - 250% sales growth in 1 year 2013 Best Skin Care Product Consumer Award ARMENIA    2012 COSMOPOLITAN AWARD IN ARMENIA – best beauty  brand 2011 Global Wellness Ambassador 2011

2008 October – June 2010 ARMENIA GlaxoSmithKline Distribution & Commercial Manager • Managed all technical and commercial aspects of a five-year product sales planning (already 4mln GBP in 2008) • Selling force management (12 people staff) • Developed distribution strategy and Contracts negotiations with distributors. • Developed and fulfill agreed sales plans of the allocated territory through effective work of sales force and strengthen relationship with customers • Excellent knowledge in Supply Chain • New product portfolio implementations (review total portfolio and optimization depends on P&L Analysis). • Set up and lead commercial and pre commercial meetings in Armenian market. Achievements • GSK COUNTRY STAR AWARD Fluarix project implementation with World Bank and Ministry of Health 2008 2006 March – April 2010 Mir Detstva (Russian brand of baby Care & Cosmetic products) – Armenia, Georgia, Azerbaijan Commercial Director - Distribution Company in Armenia, Georgia, Consultant for Azerbaijan • Strategic Consulting, including business plan & sales strategy development. • Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions. • Responsible for development and implementation of all marketing and sales activities on the Territory of Armenia, Georgia. • Managed all technical and commercial aspects of a annual product sales planning • Development of distribution strategy and Contracts negotiations with distributors. • Development and fulfilling of agreed sales plans for the allocated territory through effective work of sales force and strengthen relationship with customers • New product portfolio implementations, Make recommendations to ordering process • Collect sales data from distributors each month and provide relevant analysis to Selling field. • Review contracts with distributor’s annual basis. • Supervision of Sales, Marketing, Administrative staff (3 people in Armenia, 5 in Georgia.) • Wholesale supply Chain development and working with customers on monthly basis to make recommendation on ordering process taking into account company strategy for future, promo campaigns, etc. • Consultant in field of commercial strategy implementation and sales channels identification for Armenian and Georgian markets • Profit and Loss Analyses 2003 October – October 2008 ARMENIA GlaxoSmithKline Distribution and Regulatory Manager • Registration of products on territory of Armenia knowledge of local Regulatory Agency laws and processes and Experience of products registrations and all issues for any registration processes since 2002 • Performed day-to-day product sales, marketing, and forecasting activities. • Provided technical and application support to Inventory on hand and planned manufacturing processes. • Identified and developed a new market for Asthma products – Orange Card Project Development and Implementation. (Status current) • Supervised and managed in market and Global Warehouse stock (to avoid any OOS or overstock or write offs). • Distribution budget Management (the 2nd place after sales force budget). • KPI –s development and Implementation within Regional markets. • Internal process implementations of forms and procedures to be in line with Global GQMP standards Achievements • Distribution Award The best Distribution Manager of Europe GlaxoSmithKline 2006 • Demand manager Award Best forecasting system award within Area markets 2004 • Forecasting tool SFD training and lead of implementation within Caucasus (Armenia, Georgia, Azerbaijan) and Uzbekistan markets 2004 2002 June – October 2003 ARMENIA GlaxoSmithKline - Regulatory Assistant and ETMS Coordinator • New product portfolio implementations (review total portfolio and optimization depends on P&L Analysis). • Knowledge of local Regulatory Agency laws and processes and Experience of products registrations and all issues for any registration processes since 2002 (set up and implement activities for GSN transfer project for 52 products within 18 months period). Achievements • Best Global Site Transfers Project Implementation GSK 2003 2001 October – August 2002 Junior Chamber International -Sales Manager of business Unit • Euro < 26 discount project implementation in Armenia • Team leader and project implementation. Contracts negotiation and establishment with more than 100 companies involved in program. Contract signings. Project lead in marketing of product, design of brochure and cards distribution process organization. Achievements • Euro < 26 discount project implementation in Armenia 2002

2000 July – October 2001 DHL Global Forwarding - Customer Service Specialist • Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. • Handle and resolve customer complaints. • Obtain and evaluate all relevant information to handle inquiries and complaints. • Follow up on customer interactions Achievements • Best Customer Service Specialist of Region DHL Worldwide Express 2001

MBA, MBA

Chemistry, Chemister/Enviroment

English language, Certificate