Our partner, an international IT company that develops a verification platform that ensures the security of the entire user journey, is looking to join their team
Junior Delivery manager for the Support Team
We are seeking a proactive and detail-oriented Junior Delivery manager to join our dynamic team. This role is ideal for individuals with prior experience in Level 2 Technical Support and basic coding skills. You will play a key role in managing and streamlining integrations between our internal and external tools, ensuring seamless operations and efficiency.
Key Responsibilities
- Manage and coordinate the integration of internal and external tools to support business processes.
- Collaborate with cross-functional teams to ensure tools and systems are effectively aligned with company goals.
- Write and debug minor code to enhance or modify existing systems and integrations.
- Maintain thorough documentation for integrations, configurations, and troubleshooting processes.
- Monitor integration performance and proactively address any issues or bottlenecks.
- Assist in planning and executing projects, tracking milestones, and reporting progress to senior management.
- Identify and implement process improvements to optimize system integrations.
Required Skills and Qualifications
- Experience in Level 2 Technical Support or similar roles.
- Programming knowledge and experience: Python + Flask / Django / FastAPI.
- Experience writing web applications for internal use.
- Familiarity with APIs, system integrations, and troubleshooting tools.
- Strong problem-solving and analytical skills.
- Excellent organizational and time-management abilities.
- Effective communication and collaboration skills.
- Ability to work independently while adhering to deadlines.
- Knowledge and experience using Intercom, Telegram, Slack.
- Experience with integration platforms like Zapier, Workato, or similar tools.
- Familiarity with cloud platforms (AWS, Azure, or Google Cloud).
- Knowledge of database management and SQL.
- Previous experience working with project management tools like JIRA, Trello, or Asana.
- English language at least level B2.
What We Offer:
- Competitive compensation in compliance with your professional expertise.
- Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
- International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
- Remote first company – work from anywhere in the world.
- Paid vacation and sick leave.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators and thinkers, and we believe that diversity fuels our innovation. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping an inclusive future.
Ключевые навыки
- Project management
- Английский язык
- Python
- FastAPI
- Flask
- Atlassian Jira
- Управление коммуникациями
- Английский — B2 — Средне-продвинутый
- Русский — C1 — Продвинутый
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Вакансия опубликована 30 января 2025 в Армении